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This page sets out the legal terms that govern your account and activity on 788com, covering what we collect, how we handle it, and what actions are available to you. Access to 788com depends on local law and is available only where permitted in eligible regions.
Our legal posture is built around clarity rather than fine print. When you open an account with 788com, you enter into a direct relationship with us — and that relationship carries specific obligations on both sides. We are obliged to keep your account data accurate, process your transactions through the payment rails you choose (Easypaisa, Bank Transfer or Debit Card), and give you a route to raise questions or disputes. You are obliged to provide accurate registration details and to use the account only where your local law permits. Availability of 788com services depends on the laws applicable in your location; we do not make representations about legal status in jurisdictions we have not verified. Where a conflict arises between what you were told at account creation and what this policy states, the policy prevails. We update this document when our practices change — the current version is always the one shown on this page, not any cached or forwarded copy. If a section of this policy is found unenforceable, the remaining sections continue in full effect.
Transactions processed through Easypaisa are subject to that network's own terms alongside ours.
Bank Transfer activity is logged in your account wallet and subject to the verification steps shown at submission.
Debit Card payments follow the card network's rules; our policy governs only what happens inside your 788com account.
Not every aspect of your experience with 788com falls under a single policy document. Understanding the boundaries helps you direct questions to the right place. Your account access, the data we hold about you, and the transactions you make through our wallet are all within scope. Content served by third-party game studios — such as JDB, Pragmatic Play, PG Soft or Joker — operates under those studios' own terms for the game mechanics themselves; our policy governs only how your session data and account records are held on our side. Payment networks like Easypaisa carry their own user agreements that run in parallel with ours.
Creating, suspending or closing your account, and the login credentials attached to it, fall entirely within this policy's scope.
Wallet movements — Easypaisa top-ups, Bank Transfer submissions, Debit Card payments — are covered by our policy up to the point they leave our system.
Pages, information and account communications published directly by 788com are within scope; game-engine output from studios is governed by the respective studio's terms.
Payment networks, game studios and device app stores operate under their own legal terms. Our obligations end at the interface between our platform and theirs.
You hold several practical rights in relation to the account and data we hold for you. Reviewing your transaction history is straightforward — log in and open the wallet section to see a full record of every deposit and withdrawal processed on your account, including the payment method used. If a personal detail on file is incorrect — name spelling, contact number, linked Easypaisa number — you can raise a correction request directly through our support channel and we will process it against the verification documents we hold. Raising a policy question follows the same path: contact support with a written description of the issue and we will respond in line with the timeline shown in our support acknowledgement. Where you want to close your account, the request goes through support; we will confirm closure and explain how long we retain records after closure in accordance with applicable requirements. Each of these steps is initiated by you — we do not act on unverified verbal requests.
Your full transaction log is available after login in the wallet section — no request needed.
Submit a correction request through support with the accurate detail and the document that supports it.
Write to support with a clear description; we respond within the timeframe shown in the acknowledgement we send.
Closure requests are handled by support. We confirm when the account is closed and what data is retained post-closure.
For any question that relates directly to this policy — data held on your account, a dispute about a transaction, or a request to correct or close your account — use the contact paths below. When you write in, include your account username and a clear description of the question or request. We do not act on requests made without account verification.
Open the chat widget from any page after login to reach our support team directly. Suitable for quick policy questions or to start a formal request.
Send a written policy query or correction request to our support email. Include your username and the specific detail you are raising for fastest handling.
Log in and navigate to the Help section in your account dashboard to submit a support ticket — the recommended path for account closure and data requests.
Our approach to data is straightforward: we collect what is necessary to run your account, process your transactions and respond to support requests, and we do not share it outside those purposes without a lawful basis. Cookies on 788com are used to keep your session active, remember your language preference and measure how pages are used — not to track you across unrelated sites. Your account credentials are stored in hashed form; we never hold your raw password. If you believe your account has been accessed without your authorisation, contact support immediately so we can review the session log and take the appropriate steps. Records are retained for the period required by applicable law and then removed. You can ask us at any time what data we hold about you by submitting a written request through the support channel.
We collect registration details, transaction records and session data. Nothing beyond what running your account and processing your payments requires.
Session, preference and analytics cookies are active on this site. You can manage cookie preferences through your browser settings at any time.
Passwords are stored in hashed form. Report any unauthorised access to support immediately so the session log can be reviewed and the account secured.
Records are kept for the period required by applicable law. After that period, data is removed. Request a summary of what we hold by contacting support in writing.
These are the questions we receive most often about how this policy works, what it covers and what steps are available to you. If your question is not answered here, contact support with a written description.
Access to 788com depends on local law and is available only in eligible regions. If you are in a region where access is permitted, this policy applies to your account, your data and your transactions from the moment your account is created.
We hold the registration details you provided, your transaction history — including Easypaisa, Bank Transfer and Debit Card records — session logs and any support correspondence. You can request a summary of this data through the support centre after verifying your account.
Submit a correction request through live chat or email support. Include your account username, the incorrect detail and a document that supports the accurate version. We process corrections once the supporting document is verified on our side.
You can request account closure through support. After closure, we retain records only for the period required by applicable law, then remove them. The exact retention period depends on the legal requirements in force at the time of your request.
Raise a formal dispute through the Account Support Centre in your account dashboard. Describe the decision you are challenging and include any relevant transaction reference. We review the case against the policy and respond with our position in writing.
The current version is always the one displayed on this page. We do not send individual notifications for every update, so we recommend reviewing this page periodically. The date of the most recent change is shown at the bottom of the policy text.